it has become clear to me that a large percent of the banking population does not know how to use the drive up at a financial instition, at least not the one I work at. so I thought I would try to clear up some confusion.
-do not, under any circumstance send large amounts of loose coin, in the tube. it can get stuck or break because it’s heavy. also when the teller opens that tube, the loose coin will spill all over and it’s a mess.
-the proper response to “hi how are you?” is never “cash it.” two acceptable and appropriate responses are:“i’m good, how are you,” or “fine, I would like cash please.”
-don’t hit on the girl in the drive up. just don’t do it.
-if you need to talk on your cell phone so badly that you need to ignore the teller or tell her to wait, perhaps you should not have pulled up into the drive up line until you were done with that call.
-stuffing the tube so full of crumpled up singles and fives, so that when the girl opens the tube, the bills tear, is bad. likewise, sending in many hundreds, many as in several thousand, and then not knowing how many you sent in is probably not such a good idea. telling the girl “i don’t know you count it,” when she asks how much is there, is also silly. because one, she will count it, its her job, buddy. and two, you should know how much money you send through a contraption thats going to be counted by a person you are not watching.
-do not make out in your car in the drive up. cars have windows. the teller is behind a window. she can see you.
-that button that says call on it makes an obnoxious ding sound. its really only necessary to hit it once. repeatedly hitting it, especially when the girl is right there at her computer, is something you most certainly should not do.
-the drive thru was designed for quick transactions. so if you want to discuss how you have no idea how your checking account became overdrawn, please do not come in the drive up. your account is overdrawn because you used your debit card when you did not have money in there. problem solved.
-there is never a need to cuss at the tellers. ever.